Our goal is to make you happy with your purchase. However, if something doesn’t fit – perhaps it is a little too big or too small – orders are eligible for FREE 30-day returns for a refund or exchange within 30 days of delivery. Items must be unworn, unwashed and in their original packaging with all tags attached.
Once we have received the returned item and are satisfied with its condition, we will gladly refund the amount you paid or exchange the item for a different size or color.
The following items are non-returnable and non-exchangeable:
We reserve the rights to refuse a refund or exchange of any item that is deemed to have been damaged, washed, or soiled.
We understand that shopping online can be challenging when you can't physically experience the product. If you’re not completely satisfied with your purchase, please follow these steps:
Return resolution options:
Exchanged items are not eligible for another return or exchange. For more information about returns, please contact our customer service at support@menique.com and include your order number.
Attention: We kindly ask you to carefully review the products you wish to purchase to avoid unnecessary returns. As a brand trying to push for zero-waste and a positive change, we invite you to break the cycle of frequent purchasing and returning and be more mindful of the environmental impact this process can have.
If you have any questions regarding sizing, color, or design, please do not hesitate to reach out via email at support@menique.com. We are always here for you to helping find the right product.